SHIPPING POLICY
Our team is working really hard to ship all orders out as soon as possible. Orders ship priority mail, which can take 2-3 days to arrive depending on the postal service in your area. We all know the feeling we all get when we click the "Complete Order" button and 2 DAYS later like “Where's my order?” We are as elated as you are to see you in our hot styles you just bought. This is why we strive to get your order out as quickly as possible.
Please note, Faith Collection House of fashion is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume HOLIDAY SEASONS ( Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day. ) Furthermore, items purchased with estimated shipping dates/ pre orders, are subject to varying shipping times per the item description and Pre-Order Policy. We do not ship Saturdays, Sundays, or holidays.
RETURN & EXCHANGE POLICY
POLICY NO CANCELLATIONS. NO REFUNDS. NO EXCHANGES.
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STORE CREDIT ONLY. NO EXCEPTIONS!
NO CHANGES
No changes will be made once an order has been placed.
Due to the pace of our business, we are unable to make changes to orders once they have been placed.
RETURNS
Customers are responsible for RETURN shipping unless the order was filled in error or defective.
Items purchased from SHOP FAITH COLLECTION HOUSE OF FASHION are eligible for store credit within 7 days delivery receipt.
RETURN ITEMS MUST be POST MARKED no later than 7 days from date of delivery to be eligible for credit.
All items must be received back in its original form. Items must be returned in new and unworn condition, with all original packaging, and our “Do not remove this tag” tag. Items cannot be worn, altered, damaged, free of any stains, odors, pet hairs, or noticeable smells including deodorant and perfume.
All items returned that do not follow these conditions will be returned to customer at the completion of a reshipment fee.
Once this fee is completed, the denied returned item will be shipped back to customer.
A small number of heavily discounted items may be marked FINAL SALE in which case they are NOT returnable for store credit.
Please use the Store Credit Form that was shipped with your order.
Returns for Store Credit can be sent to: